FAQs-SheHerAura
Why choose She Her Aura❓
She Her Aura centres around the customers' satisfaction. First of all, all of our nail tips are made of resilient and ultra-thin 100% acrylic that naturally conform to the curve of the nails, so as to ensure that they are like real nails, which is very comfortable to wear and reusable.
All SHA press-on nails are handmade, with the production time ranging from 1 to 3 hours depending on its complexity. Each set is carefully treated rather than mass-produced, ensuring that the customer receives a product that is exquisitely made to the high standard and of good quality.
Additionally, SHA press-on nail designs include both the currently popular styles and original designs. The goal is to ensure providing consumers with as many style options as possible while guaranteeing quality.
What does a package contain❓
The package for one pair of press-on is a nail application kit set which comprises super strong adhesive tabs (48pcs), a clear sparkle cuticle stick, a nail file, a nail container(85mm*85mm), a sponge buffer and alcohol wrap(4pcs).
Are your press-ons reusable❓
Yes, our press-on nails themselves are reusable, but it also depends on the way of attachment.
If you use adhesive tabs, remove the tabs after wearing, the press-on nails can be reused. If you use solid glue, it can also be reused after removing the glue. If you use liquid glue, the nails are unable to reuse due to liquid glue is hard to be removed clearly.
How long do the nails last for one wear❓
It depends on various elements such as the way you attach, the frequency of touching water, etc.
Generally speaking, the duration that press-on nails last is approximately as follows:
Adhesive tabs - 1 to 2 weeks
Solid glue - 2 to 4 weeks
Liquid glue - 1 to 2 weeks
What is your exchange&return policy❓
Please note that due to hygiene concerns, we do not provide exchange&return service. We apologize for any inconvenience caused by this and we encourage you to check your size and shape carefully before making a purchase.
If you receive a damaged or wrong item, please contact us within 3 days from receiving the package and provide us photos of the product. We will work with you to resolve the issue as soon as possible, whether through exchanging or refund.
Thanks for your understanding!